Privacy Policy

Effective Date: 16 July 2024

1. Introduction

Welcome to The Reward Traveller. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Notice explains how we collect, use, and disclose your personal information when you visit our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and mailing address.
  • Non-Personal Information: Information that does not directly identify you, such as browser type, operating system, IP address, and browsing behavior on our website.

3. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you provide it to us through forms on our website, such as when you sign up for our newsletter or contact us.
  • Automatically: Through cookies and other tracking technologies that collect information about your browsing activities on our website.

4. Use of Your Information

We use your information for the following purposes:

  • To provide and improve our services
  • To communicate with you, including sending you updates and promotional materials
  • To analyse website usage and enhance user experience
  • To comply with legal obligations

5. Legal Basis for Processing Your Information

Under the UK GDPR, we must have a lawful basis for processing your information. We rely on the following legal bases:

  • Consent: When you have given us explicit consent to process your information.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you.
  • Legal Obligation: When processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

6. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and providing our services.
  • Legal Requirements: When required by law or to protect our rights.

7. International Data Transfers

If we transfer your personal information outside the UK, we will ensure it is protected by appropriate safeguards, such as standard contractual clauses or an adequacy decision from the UK government.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information about your usage of our website. You can control cookies through your browser settings and other tools.

9. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no security measures are completely secure, and we cannot guarantee the security of your information.

10. Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

  • The right to access: You can request a copy of the personal data we hold about you.
  • The right to rectification: You can request that we correct any inaccurate or incomplete data.
  • The right to erasure: You can request that we delete your personal data.
  • The right to restrict processing: You can request that we restrict the processing of your personal data.
  • The right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • The right to object to processing: You can object to the processing of your personal data based on legitimate interests, direct marketing, and profiling.

To exercise these rights, please contact us.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page. You are advised to review this Privacy Notice periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Notice, please contact us.